Author Archives: Rick Fuentes

Building Trust in the Nurse to Patient Relationship

By Carrie Mortrud, RN   Year after year, the annual Gallup poll reports nurses are the most trusted profession. Nurses don’t take…[ Read More ]

Seven Things to Know Before Going to the Hospital

By Carrie Mortrud, RN PATIENTS ARE NOT CUSTOMERS.  In the book, First, Do Less Harm, the authors highlight a few problems in…[ Read More ]